Terms and Conditions

Please read the terms and conditions carefully before using Dvorahjewels.com (the "Site"). Buying and using our Web site, you agree to the terms and conditions described below. Since the terms and conditions may be updated from time to time (for example, to reflect changes in technology, our business model, the capabilities of our system or laws and regulations), we recommend you visit this page regularly to take note of any changes that may be made in the terms and conditions.



Depending on the item or items you buy in Dvorahjewels.com, different shipping methods available. At the time of payment, you will be prompted to choose a shipping method in connection with your order. Shipping costs are based on the shipping method of choice. Your total shipping costs are automatically calculated during the checkout process before finalizing your order.

In general, you will have the option to expedite the delivery by a method fastest two days, called Second Day shipping. If you choose this option, your order must be received with confirmation of credit authorization maximum at 16 : 00 hours EST; otherwise, your order can not be processed until the next business day. They considered working days on weekdays from Monday to Friday, except public holidays marked on the federal calendar of the United States in international case and the basis of our shop Colombiano.



Currently, we send products to all departments and cities of Colombia.
We carry out international shipments depending on the value or quantity shipment is handled as normal or export.



We have the following shipping methods:
Standard Ground (1-3 business days)
You can expect to receive your order within 2-3 full business days. They considered working days on weekdays from Monday to Friday, except public holidays marked in the Colombian or federal calendar of the United States in international case.

Note that an order containing an item of greater value to $ 500,000 Colombian pesos or $ 250 can only be shipped by Standard Land method. Additional 3-4 days are required in the case of shipments of orders recorded pieces including jewelry. And insured value according to what was stated on the invoice.



refund or exchange items that are returned unused and in salable condition within 5 days from the date of purchase that is indicated on the receipt of the packet is accepted. The full refunds will be processed in the same manner as the original payment within the receipt of returned goods 14 days.

You can not make refunds or returns in stores or authorized dealers. Custom and modified parts are considered a final sale and no returns or exchanges are accepted.

Fragrances, cosmetics and discount parts are also always a final sale and, therefore, not suitable for return or refund.


HOW CAN I return items?

All returns should be sent to our Returns Service Center, by the purchaser for the package receipt / original certificate of authenticity. return labels with the address are included along with guard his package to facilitate the process.

As proof of your return, we recommend that you keep your sales receipt as proof messenger fact that you have delivered the package.

Once we receive your return, we will issue you a refund.



If you have an account in www.Dvorahjewels.com, you can track your orders by visiting "My Account" and clicking "View my orders". There you can view your past orders or view the status of your current order. Create an account now.
If you do not have an account, please contact our Customer Service Team who will do their best to inform you of the status of your application.



Please note that you assume the risk for the products you have ordered, once completed shipping. If the package is damaged, please do not accept the shipment. Without prejudice to its legal rights, you are responsible for inspecting the product and notify any complaint. In the case of defective products or dissatisfaction with your application, you have the option to return the defective product and refund the purchase price and all shipping costs. It also has the right to retain the defective product and ask for a price reduction.



We strive to take stock of all items offered on the website. In case we ask for products that are not in stock, we reserve the right not to accept your offer. You will be informed by e-mail and any other payments, of course, will be returned.

Prices and offers listed on the website are valid at the time they occur, unless other specific terms on the website indicate otherwise. Errors can occur in prices, misspellings and other errors.

During order confirmation, we verify prices. If the correct price is less than the stated price, the lesser amount will be charged to you. If the correct price is higher than the price listed on our website, we will contact you. If we can not reach you, we will reject your offer and notify you by email.



The online store is open 24 hours a day. However, the store may be closed for maintenance. For your convenience, we strive to perform such work at night.

To shop in www.Dvorahjewels.com must be at least 18 years of age and possess a credit card accepted by us. If you have not yet reached 18 years of age, you must also have the legal right to buy www.Dvorahjewels.com.

You have the right to cancel your order, without penalty and without justification, within 30 days from the day following the delivery.

For the moment we can only fulfill your order if the delivery address is a home or office in one of the countries included in "ship". Therefore, our website is only intended to be used by people living in these countries. We do not ship to PO boxes.

We may reject an offer or cancel a purchase at any of the following situations, without being liable for any damages or costs. We will notify you by email before any action to try to solve the problem and return any applicable payments made to us without deduction:

 . Your payment information is incorrect or unverifiable;
 . Your order may have been placed for fraudulent purposes, or in connection with a crime or other illegal activity;
 . There was an unintentional error on the Website, such as a payment error, etc;
 . We have reason to believe that you are a minor;
 . You are not a resident in one of the countries included in "ship" or failed to deliver the order at the address provided by you.

By placing an order on our website, you make us an offer to purchase the products you have selected on these terms and conditions. We can accept or reject your offer at our discretion.

We can only accept offers that are made through our website or by phone through our customer service. We can not accept orders made by e-mail, letter or fax.



Upon clicking on "Order" and after receipt shown on your screen, you agree to make the purchase, however, please see the "Returns and cancellations" section.

The receipt shown on your screen is an automated acknowledgment that means we have received your purchase offer. However, recognition does not mean that we have accepted your offer, and we reserve the explicit right to reject your offer after receiving automatic recognition.

If we accept your offer, you will receive an e-mail confirmation that we have accepted your order (order confirmation). The contract between you and us will be effective from the time the order confirmation is sent.

If you made a mistake when ordering, please contact our Customer Service Team who will be happy to assist you. However, please always be sure to review your offer before ordering. Before sending the order, you have the ability to edit all the information you entered, such as shipping address or billing information or credit card, or change or delete items in your shopping bag.



In order to protect our customers and maintain the security of shopping online, we can carry out checks on the data you supply ship an order. These controls may include address verification and payment method to prevent fraud.



We accept the following payment methods:
 . MasterCard
 . American Express
 . pass
 . PayPal

Note that we can not accept payment methods not specified above. If you try to pay by any other method, we will not be responsible for the loss of payment or any other damages caused by their action.



To maintain your own security and prevent fraud, you will be prompted to enter your card verification number (CVV) when paying by credit card. You can find the 3-digit number on the back of your credit card. Usually on the right of your credit card number.



When your application and data have been verified and the products ordered leave our warehouse for shipping, payment will be deducted from your account. Please note that your billing address must be entered exactly as it appears on your bank statement.



All product prices, shipping and other services do not include sales taxes. Shipping costs are added per order. Please go to "postage" for details on expenses in your specific country. Always let you know the total price, including all taxes and other costs such as fees and possible delivery costs.
The prices listed on the website are those applied at the time of purchase. Prices may be subject to change without notice, but changes will not affect orders which we have accepted. We strive to avoid information errors, but please note that pricing errors, spelling and other or may occur occasionally. During order confirmation we verify prices. If the correct price is less than the stated price, the lesser amount will be charged to you. If the correct price is higher than the price listed on our website, we will contact you. If we can not reach you, we will reject your offer and notify you by email.



The product picture is not contractual, ie colors can have different hue in different screens of computer or printer prints and the image can always vary slightly from reality.



All prices listed on www.Dvorahjewels.com are shown in the currency of the country selected by our function of geographic location of IP. If you want to change the country selection, please use the country selector at the top of the website. Your delivery address will decide which currency will be charged. Note that changing the country of destination may change prices and shipping charges.

You can pay in any of the currencies listed below:

 . Dollars ($)
 . Colombian pesos